Frankly, there is a shortage, industry-wide, of hoteliers who truly understand luxury (it could be said that Le Cheval Blanc and Rosewood lead the brands that gobble up the coveted few.
This week has seen two GMs who are luxury, through and through, announce they are moving on. One day, Klaus Kabelitz, who persevered for years before Belmond Cadogan London finally opened, let the cat out of the bag. He is leaving – to move a 1.5 miles north-east to run CDL’s 257-room The Biltmore, Mayfair, an LXR property on the south side of Grosvenor Square (this is still known by some by its original name, The Britannia).
The next day, Marcel Thoma, who has put Swire Hotels’ The Upper House, Hong Kong, on the global luxury map since the day he arrived, similarly announced he is moving on. He has yet revealed who is lucky enough to be getting him now, but watch that, as yet anonymous, hotel’s awareness soar.And, a big question, who on earth will replace them? Both are hard acts to follow.